The Impact of Artificial Intelligence on Casino Operations
Artificial intelligence (AI) is revolutionizing the casino sector by boosting operational efficiency and elevating customer satisfaction. In 2023, a document by Deloitte pointed out that AI technologies are projected to raise revenue in the gaming field by 30% over the next five years, as casinos implement data-driven strategies to draw and hold players. A single significant person in this area is Bill Hornbuckle, the CEO of MGM Resorts International, who…